Privacy Policy

1. Introduction

NBR Mobility Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Company Details:
NBR Mobility Ltd
Company Registration Number: 07231153
VAT Number: 866316407
Registered Address: 142-144 Victoria Road, Diss, Norfolk IP22 4JN

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Phone number
• Postal address
• Billing and delivery information
• Payment information (processed securely through our payment provider)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited on our site
• Time and date of visits
• Time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security
• Provide customer support
• Conduct analytics and market research

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract: Processing necessary for the performance of a contract with you
• Consent: You have given consent for specific purposes
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing necessary to comply with legal obligations

5. Sharing Your Information

We may share your information with:

• Service Providers: Third parties that help us operate our business (e.g., payment processors, delivery companies)
• Professional Advisors: Lawyers, accountants, and other professional advisors
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Under UK data protection law, you have the right to:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information
• Object: Object to certain types of processing
• Withdraw Consent: Where processing is based on consent

To exercise any of these rights, please contact us at info@nbr.email

9. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For detailed information about the cookies we use and the purposes for which we use them, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. International Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Information

If you have any questions about this Privacy Policy, please contact us:

15. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):